Changing the statuses of comments in Commented allows you to effectively track and manage the progress of discussions, address issues, and maintain a streamlined workflow. Whether you want to indicate that a comment has been resolved or unresolved, this guide will lead you through the process of changing the statuses of comments, ensuring that you maintain clear communication and collaboration within your projects.
Changing Comment Statuses: A Step-by-Step Guide
Managing comment statuses is essential for effective collaboration and project coordination in Commented. Whether you're working directly on the canvas or navigating through the dashboard, here's how you can seamlessly change comment statuses between "Unresolved" and "Resolved."
From Canvas
Step 1: Access Your Project
Navigate to the desired web page. You can either enter the website URL, or use your dashboard to navigate to the related web page (by clicking on the website URL under your project title).
Step 2: Locate the Comment
Find the comment you want to update the status for. This could be a comment you left or one from another team member.
Step 3: Change the Status
When you click on it, the pin details container will appear.
Within the comment details, you will find a "Resolve" or "Resolved" option to change the status of the comment. Typically, this is represented by a checkmark icon. Click on it to resolve or unresolve the pin.
If the comment has been addressed and resolved, the icon becomes green and the status automatically changes to "Resolved".
You’ll notice that the resolved pins are no longer visible on your canvas. To see them please click on the ‘Show/hide comments list’ button on your widget, and use the checkbox at the top of the comments list container to view both resolved and unresolved comments. Upon clicking on any of the comments in this list, you’ll be directed to that section of the web page.
From Dashboard
Step 1: Access Your Project
Log in to your Commented account and navigate to the desired workspace and project.
Step 2: Locate the Comment
Find the comment you want to update the status for. This could be a comment you left or one from another team member.
You can click on the "Resolve" or "Resolved" buttons at the right side of each pin card to change the statuses of each comment.
Step 3: Change the Status
Click on the related comment to view its’ details.
Within the comment details, you will find a "Resolve" or "Set unresolved" option at the top right side of the drawer. Click on it to change the status of the comment.
Benefits of Changing Comment Statuses
Progress Tracking: Changing the statuses of comments allows you to track the progress of discussions and actions, ensuring that tasks are completed.
Clear Communication: Team members can easily understand the status of a comment, eliminating confusion, and streamlining collaboration.
Project Management: Managing comment statuses contributes to effective project management by indicating tasks that need attention or have been successfully addressed.
Best Practices for Changing Comment Statuses
Timely Updates: Regularly review and update comment statuses to reflect the current state of discussions.
Consistency: Establish a consistent approach to using comment statuses across your team to maintain clarity and understanding.
Communication: If a comment's status changes, communicate this update to relevant team members to ensure everyone is on the same page.
If you encounter difficulties while changing comment statuses or notice unexpected behavior, consult our support resources or reach out to our support team for assistance.
Effortlessly switch between "Unresolved" and "Resolved" comment statuses in Commented, keeping your projects organized and ensuring that collaboration remains efficient.