What is a custom domain, and why would I want to use it with Commented?
A custom domain is a personalized web address that replaces the default Commented URL with your own domain name. Instead of accessing your Commented workspace through a generic URL, you can use your own domain, such as "comment.yourcompany.com." Using a custom domain can help reinforce your brand identity and make it easier for your team and clients to access your Commented workspace.
Are there any limitations or restrictions to using a custom domain with Commented?
There are a few limitations to be aware of:
Custom domains are typically available only on certain subscription plans.
You need to own the domain name you want to use.
Proper DNS configuration is required to link your domain to your Commented workspace.
How do I set up a custom domain for my Commented workspace?
To set up a custom domain for your Commented workspace, follow these steps:
Log in to your Commented account.
Navigate to the workspace settings.
Find the "Custom Domain" section.
Add the domain you want Commented project to be configured. It may take up to 20 seconds to add it.
5. To complete the configuration, create the following two CNAME DNS records in your DNS provider. It may take up to 30 minutes to be updated based on the service provider. Please refresh the page after 30 minutes.
6. You can now Verify your custom domain. You'll see a "Verified" badge if your customization is successfull.
7. Please add code snippet below to your website, in order to use custom domain. If you are using Commented with code snippet, make sure to add script below before that.
<script type="text/javascript"> (function (w,n) { var af = w.addEventListener ? w.addEventListener : w.attachEvent; af(n, function(e){e.c.initialize("1b8b52e6b3454c59a7309d33af97b477")}, false); w._cea = true; })(window, "commented-loaded"); </script> // Don't include the line below, if you have already added it into your website. <script defer src="https://cdn.commented.io/latest.js"></script>
8. After this step your custom domain address should be available.
If you want to change the domain, please contact us from [email protected]
Can I use a custom domain with both the web and mobile versions of Commented?
Yes, you can use a custom domain with both the web and mobile versions of Commented. Your custom domain will apply across all platforms where Commented is accessible, ensuring a consistent user experience.