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User Roles Overview
Hakan Baybas avatar
Written by Hakan Baybas
Updated over a week ago

In the dynamic realm of collaboration, different team members and clients bring distinct skills and responsibilities to the table. Commented recognizes these diversities and offers flexible user roles to streamline communication and access control. In this guide, we'll delve into the user roles available on our platform and how they empower effective teamwork.

Overall, there are three primary user roles: Owner, Member, and Guest. Each role has distinct permissions, ensuring a tailored experience for different collaborators.

User Roles

1. Owner

Owner role carries the highest level of authority within a workspace or project. Owners have the ability to create and manage workspaces, projects, and users. They can invite collaborators, and make critical decisions about the projects' structure. Owners can also configure integrations, ensuring a smooth workflow.

Owner role is suitable for individuals responsible for overall project management and administration. Keep in mind that this role comes with extensive control and responsibility.

2. Member

Member role can be assigned by an Owner. Members have the capability to leave comments, reply to discussions, and actively participate in the project. They can also provide valuable insights and suggestions, contributing to the project's success. Their access and engagement foster a collaborative environment.

Member role is suitable for team members who are actively involved in a project.

3. Guest

Guest role can be assigned by an Owner. Guests have restricted access and can only view specific projects. They can add comments and annotations to projects they have access to. However, guests can't manage users or access workspace-level settings.

Guest role is suitable for external team members, collaborators, clients, or stakeholders who need limited access for projects. It is ideal for individuals who need project-specific access without the need for broader workspace control.

How User Roles Enhance Collaboration

  • Focused Contributions: Each role is tailored to specific responsibilities, allowing team members to focus on their expertise without unnecessary distractions.

  • Streamlined Communication: User roles ensure that the right people are engaged in discussions, minimizing noise, and enhancing the quality of communication.

  • Access Control: Assigning roles ensures that sensitive information remains secure. Owners control who can participate and make changes.

  • Clear Accountability: Roles create a clear chain of command and accountability, streamlining decision-making, and project management.

Additional Considerations

  • Project-Level Permissions: Keep in mind that collaborators may have different roles in different projects within the same workspace.

  • Clear Communication: Clearly communicate the responsibilities and expectations associated with each role to ensure effective collaboration.

Commented understands that every team's structure is unique. Owners can customize user roles based on their team's needs. Whether it's assigning a specialized role for a specific project or granting unique permissions, the platform's flexibility caters to diverse collaboration scenarios.

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